For online payments we accept PayPal, Visa, MasterCard, and American Express. We also accept cash for orders placed in store.
Deliveries to all areas including interstate and overseas are at a flat rate of $15 per order, to be added at the time of check out. (These prices are subject to change at any time.)
Monday-Friday: Orders must be received before 1.30pm in the recipient's time zone for same-day delivery. Orders received after that time will be delivered the following day.
Saturday: Orders must be received before 10.00am in the recipient's time zone for same-day delivery. Orders received after that time will be delivered the following day business day.
Sunday & Public Holidays: We are unable to make deliveries on Sundays and Public Holidays. Deliveries requested on this day will be delivered the following business day.
In Australia, it is illegal for alcohol to be purchased by or delivered to any person under the age of 18 and similar conditions may apply in other countries. The sender of the item is responsible for ensuring that their order complies with the law in this regard and absolves The Flower Hut and it's susidaries of any responsibility in this regard.
The Flower Hut does not guarantee the delivery of alcohol with all purchases. The laws regarding the sending of alcohol are very complicated.
If you place an order that includes alcohol and we are not able to deliver the alcohol because of one of the reasons stated above, our florists will replace the alcohol (to equal value) with flowers or gift items that suit your order. You will not be advised of this replacement.
Please note that you are able to nominate a second gift preference when placing an order that includes alcohol.
If an item in our gift range contains alcohol as per the description on the website, alcohol will be delivered with the item. The Flower Hut cannot deliver more than 2 litres of alcohol with an order.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction. When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user’s demographics and interests, so that we can better understand and serve our users.
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorise us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
We welcome your questions and comments about this Privacy Statement.
Contact Information The Flower Hut – South Hurstville 64 Blakesley Road South Hurstville 2221 Phone (02) 95471200